What area(s) of communication might you improve in and what would be your first step?

Public communication is used in many forms in a workplace, such as verbal, non-verbal, and written. A meeting you attend may be formal or informal, face-to-face, virtual, over a phone, or through video. With all of these different forums used in a workplace, what area(s) might you need to improve in and what would be your first step toward that improvement? Follow up on any questions asked of your initial post and contribute to at least two others' postings.
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