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Working in a Professional Environment
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Foundational Skills
Communication
Working in a Professional Environment
Attitude, Goal Setting, and Life Management
How do you like to be rewarded?
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How do you like to be rewarded?
Many organizations award employees for high performance. If you had a choice, how do you like to be rewarded? Why?
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◄ Lesson 1 Outline
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Course Description and Weekly Syllabus
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Lesson 1 Overview
Lesson 1 Outline
Why are goals important?
I am...
How can recognizing teammates' learning styles help a team's performance?
VARK Learning Styles Assessment
Jung Typology
Assignment: Chapter 1 Exercises
Assignment: Chapter 1 Activities
Assignment: Career Goal Setting
Video: Professional Image
Video: Attitude
Video: Becoming Successful at Work
Video: What Goals Do For Us
Lesson 2 Overview
Lesson 2 Outline
How do you manage stress?
Assignment: Chapter 3 Exercises
Assignment: Chapter 3 Activities
Video: Organization and Time Management
Video: Prevent Stress with Time Management
Video: Good Stress
Video: Review of Stress Management
Lesson 3 Overview
Lesson 3 Outline
How can professional behavior and dress influence others’ perception of someone?
Assignment: Chapter 4 Exercise
Assignment: Chapter 4 Activities
Introduction Etiquette
Making an Entrance
Professional Behavior and Ethics
First Impressions
Maturity in Image
Lesson 4 Overview
Lesson 4 Outline
Describe an unethical situation that you have been made aware of or experienced.
Assignment: Chapter 5 Exercises
Assignment: Chapter 5 Activities
What is Ethics
Normative Ethics
Applied Ethics
America's Mosaic Workplace
How might nepotism affect workplace productivity?
Assignment: Chapter 6 Exercises
Assignment: Chapter 6 Activities
Why do you think communication ranks as one of the highest causes for organizational dysfunctions?
What area(s) of communication might you improve in and what would be your first step?
Assignment: Chapter 9 Exerices
Assignment: Chapter 9 Activities
What do you feel is the place for social media in the workplace?
Assignment: Chapter 10 Exercises
Assignment: Chapter 10 Activities
Defend or refute the following statement: “It’s not what you know, it’s who you know that will land you a job.”
Assignment: Chapter 13 Exercises
Assignment: Chapter 13 Activities
How can you “sell” your professionalism skills in a resume, cover letter, and an interview?
Assignment: Chapter 14 Exercises
Assignment: Chapter 14 Activities
How do you (or will you) prepare for an interview?
Assignment: Chapter 15 Exercises
Assignment: Chapter 15 Activities
Give an example of when you received excellent customer service; what made it memorable?
Assignment: Chapter 7 Exercises
Assignment: Chapter 7 Activities
What attributes are important to you in identifying a mentor; what are the pros/cons of having a mentor within the same organization?
Assignment: Chapter 8 Exercises
Assignment: Chapter 8 Activities
What is the difference between a team and a group?
Assignment: Chapter 11 Exercises
Assignment: Chapter 11 Activities
Describe situations in which conflicts would be helpful to a workplace and an organization.
Assignment: Chapter 12 Exercises
Assignment: Chapter 12 Activities
What were some of your serendipitous (pleasantly surprising) experiences during this course that you will take with you in your personal and professional journeys?
Assignment: Chapter 16 Exercises
Assignment: Chapter 16 Activities
Why are goals important? ►