Assignment: Chapter 7 Exercises
WEEK 11, CHAPTER 7 EXERCISES
Please refer to the textbook for information that may help you complete these exercises.
Exercise 7-1: Create Job Goals
Assume you started your new job today as a receptionist for a law firm. Write one goal and two objectives for your new job.
Exercise 7-2: Identify Professional Treatment in the Workplace
As a customer, how do you expect to be treated?
How do you expect your coworker to treat you?
Exercise 7-3: Taking Responsibility for Quality
As an employee, list three ways you can take personal responsibility for quality at work.